Customer
Trevo
Fleet size
23 buses
Passenger trips
950K yearly validations
Time to deploy
8 weeks
Location
Évora, PT
data from 2025
First operator in Portugal to go fully contactless
Overview
Trevo (Transportes Rodoviários de Évora) operates the urban public transport network in Évora as concessionaire, and is part of Rodoviária do Alentejo. In 2022, Trevo partnered with UbiRider and Mastercard to make Évora the first city in Portugal to offer contactless payments across its entire public transport network. It also pioneered the use of Tap on Phone technology in transport. Passengers can use digital travel cards, recharge their physical cards remotely and access accurate real-time information, making every journey simpler.
Challenges
• First public transport operator in Portugal to deploy contactless payments network-wide with no local precedent to build from; • Replacing a traditional system to a fully digital fare collection solution in a short time.
Results
• Trevo became the first operator in Portugal with a public transport network supporting contactless payments, paving the way for others to follow; • Card payments now account for 20% of all onboard transactions, simplifying boarding across the network; • The first full deployment of the UbiRider Platform went smoothly and safely.
“With UbiRider, we know in seconds where a bus is - and our passengers too. The operation is now much simpler. From vehicle location to fleet management and reports, our operation is much more agile and reliable with UbiRider.”
Susana Ramalhinho, Operational manager